The Hague is constantly evolving. As the administrative center of the Netherlands and home to more than 550,000 residents, the municipality deals with communication in many forms every day: from public information to policy documents, from campaign posters to forms. To manage all of this effectively, the municipality sought a partner who understands what is needed in a large, dynamic urban environment. Through a tender process, they selected Dex several years ago.
Looking beyond the final product
The collaboration began with a tender that evaluated not only price and process, but above all vision. The Municipality of The Hague was looking for suppliers for its entire print portfolio and set high standards regarding sustainability, innovation, social return, accessibility for small businesses, and diversity and inclusion. Based on these criteria, the Municipality of The Hague awarded Dex the contract for the full print portfolio, with the exception of envelopes.
In our proposal, Dex demonstrated that we look beyond just the final product. We combine quality with process optimization, understand the realities of municipal communication, and offer an approach that can adapt to the dynamics of a large public organization.
Smartly organized, carefully executed
Dex manages the entire print production process: from consultancy and production to distribution and inventory management. We work with a dedicated team so the municipality always knows who to turn to. Short lines, quick responses, and proactive thinking are the norm for us. We understand the various departments, brand guidelines, sensitivities, and deadlines — and we ensure everything is correct. Not only in form, but also in execution.
Whether it involves public campaigns, policy reports, or practical materials for city districts and neighborhood teams, we ensure smooth and worry-free delivery. Increasingly, we also use sustainable materials and production methods, allowing us to deliver communication that works while contributing to the city’s future.
What it delivers
The collaboration with Dex provides The Hague with peace of mind and continuity. Everything is arranged as agreed, with attention to content, quality, and planning. This reliability makes it possible to respond quickly to urgent assignments without compromising consistency or accuracy. Moreover, our approach aligns seamlessly with the municipality’s social ambitions—from socially responsible procurement to sustainable production. In this way, we contribute to the bigger picture.
For Dex: an assignment with character
For Dex, this assignment is more than a streamlined production process. It is work with character, at the heart of society. We are proud to contribute to the communication of a municipality that leads the way. For residents, for visitors, and for the city that rightfully calls itself the most beautiful city behind the dunes.
We are Dex. Creators of communication.
